Free shipping is available for many customers around the world. The chart below outlines some details for our shipping.
Please see the shipping options at the checkout for additional services. Note that all orders are processed at the checkout in our store currency in CAD (Canadian Dollars) however, customers will be charged in their local currency.
Shipping times may vary based on location and on your domestic customs processing. All orders are sent through postage. If courier service is desired, please select a courier option.
Typical delivery times are as follows:
Canada: 1-5 Business Days. Tracked and Insured
USA: 3-4 Business Days. Tracked and Insured
United Kingdom/Europe/Australia/New Zealand*: 7-14 Business Days. Tracked and Insured
*UPDATE: Due to recent service changes with our shipping company, free shipping to the UAE is, unfortunately, no longer available. In order to ensure timely and accurate deliveries to our UAE customers, we've updated our services.
United Arab Emirates*: 14-21 Business Days. Tracked and Insured
*Subject to customs processing. Please be familiar with your local customs processing time and fees. Customer is responsible for all local customs fees if applicable.
**Always include a PO BOX number if applicable.
Please contact us for a quote ahead of time if you have any questions.
In the event of any special occasions or requests regarding shipping or pick-up arrangements, please contact us at firstname.lastname@example.org or through our form on 'Contact Us'.
If you haven’t received a refund yet, check your service provider regarding turnaround time on credited purchases. It may take a few days before a refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com
For all other questions, please email us at firstname.lastname@example.org or complete the form on Contact Us.
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